Thinking of Hiring a Travel Advisor? Ask These Questions First

Not sure what to ask a travel agent? These questions will help you find the right fit for your travel style.

When you start thinking about working with a travel advisor, it’s normal to wonder: What exactly should I ask them? Or even, How do I know if a travel agent is the right match for me?

The truth is, travel advisors aren’t one-size-fits-all. Just like vacations, every advisor has their own specialties, style, and way of supporting clients. Asking the right questions up front helps you feel confident and excited about the partnership, and ensures your trip gets the personal touch it deserves.

Here are some of the most important questions to ask when choosing a travel advisor:

What services do you provide?

Advisors don’t all work the same way. Some focus on cruises or theme parks, while others design luxury getaways or group adventures. Ask whether they handle flights, hotels, tours, or just certain parts of a trip.

Do I need my advisor to be local?

Most planning happens online these days, so your advisor doesn’t need to live nearby. But if meeting face-to-face matters to you, it’s good to know that from the start.

Do you charge a fee, and is it clear?

Some advisors earn from supplier commissions, while others charge planning or service fees. Either way is normal - it shows you’re working with a professional. The key is transparency: you should feel comfortable knowing exactly what’s included.

What’s your specialty or niche?

Advisors often focus on certain areas like Disney, all-inclusive resorts, cruises, or destination weddings. Choosing one with the right specialty gives you extra insight, connections, and confidence.

How do you support me before, during, and after the trip?

Some advisors send helpful checklists. Others provide real-time support if something goes wrong while you’re away. Many also check in after your trip to make sure everything went smoothly. Ask what kind of partnership you can expect.

How much experience do you have with my type of trip?

A honeymoon in Europe is very different from a family cruise or a group adventure. Advisors who have planned your type of trip know the details to watch for, and may even share tips from their own travels.

What happens if something goes wrong?

Flights get delayed. Weather shifts plans. Things happen. Ask how your advisor steps in when challenges come up. This is often when their value really shines.

How do you stay up to date?

The travel industry changes constantly. Advisors who attend training, conferences, and supplier updates can bring you the most current advice and recommendations.

How do you communicate and keep me updated?

Some advisors text. Others prefer email, phone calls, or planning sessions. Everyone has a different style, so make sure it matches what works best for you.

When should I start planning my trip?

Advisors can help you at almost any stage, but starting early usually means more choices and better pricing. Asking this gives you a realistic idea of when to begin so the process feels smooth and stress-free.

Can I check out your website or social media?

An advisor’s online presence can give you a feel for their style and professionalism. Their website often shows the services they offer, while social media can reveal how they connect with clients and share travel inspiration. It’s a great way to see if their vibe matches what you’re looking for.

Bonus: Check Reviews & Testimonials

Don’t forget to read reviews on Google or Facebook. Past clients can tell you a lot about the advisor’s style, responsiveness, and results.

Why These Questions Matter

Hiring a travel advisor is more than booking a trip, it’s choosing a guide for your journey. The right advisor will listen to your goals, advocate for you when needed, and add joy (not stress) to the planning process.